Customer Service Representative At PFI Capital

Job Details

Job Title: Customer Service Representative At PFI Capital
Organisation: PFI Capital
Location: Lagos State
Min Work Experience: 1-2 year(s)
Qualification: No Specified Qualification
Industry: Customer Service
Course: Related Discipline
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PFI Capital is an Investment Advisory and Asset Management company licensed by the Securities and Exchange Commission as Corporate Investment Advisers and Portfolio/Fund Managers.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki Peninsula, Lagos

About the job

  • The ideal candidate loves talking to people and proactively solving issues.

Responsibilities

  • Communicate with customers via all channels
  • Respond promptly to customers' enquiries
  • Perform customer verification
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Maintain customer database
  • Compile reports on overall customer satisfaction.

Qualifications

  • At least 1 - 2 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work.

Method of Application
Interested and qualified candidates should send their CV to: hr@pfi-ltd.com using the "Job Title" as the subject of the email.

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