Customer Service Representative At Comestibles in Lagos State Nigeria

Job Details

Job Title: Customer Service Representative At Comestibles in Lagos State Nigeria
Organisation: Comestibles
Location: Lagos State
Min Work Experience: 1-2 year(s)
Qualification: OND, HND, B.Sc
Industry: Customer Service
Course: Related Discipline
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Comestibles is a digital food supply chain platform that satisfies the timely need for food by people, ensuring that people never run out of food or consume a lot of time trying to source food. We help consumers automate their food purchases using our digital food marketplace that connects food consumers to chefs, restaurants, and farmers, together with our scheduling system. Our vision is to enable quick and easy access to food across Africa and create a more organized and accessible market system.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Abuja (FCT) / Lagos / Ibadan, Oyo
Employment Type: Remote

Job Description

  • Providing introductory information to new customers.
  • Ensuring that customers are satisfied with products or services.
  • Acquiring and managing feedback, following up with clients or customers to check that they’re still satisfied with any purchases.
  • Letting customers or clients know about additional products and/or services.
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions.
  • Troubleshooting common issues with a product or service.
  • Compiling company FAQs

Requirements

  • OND, HND, B.Sc Degrees or equivalent.
  • Fluent in the English Language.
  • Minimum 1-2 years experience as a Customer Service Representative or related position.
  • Ability to analyze problems and bring up better solutions.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness, patience and time-management skills.
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize, and Manage Time efficiently.

 

Method of Application
Interested and qualified candidates should send their CV to: hello@comestibles.com.ng using the Job Role and Location as the subject of the email.

Note: If you meet 70% of the requirements, please apply.

APPLY HERE
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