Revolutions Consulting and Environmental Services is a business management consulting firm. Our services include providing Recruitment services to business who desire to fill positions at every level of their organisation. We also specialise in the deployment of bespoke training programs that range from soft skills to industry specific trainings.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Yaba, Lagos
Answer to customer's enquiry via phone call, whatsapp chat, instagram and facebook.
Use telephone to reach out to customers and verify account information after payment is done by the customer.
Take payment information and other pertinent information such as addresses and phone numbers.
Handle customer's complaint and provide solutions by contacting the immediate supervisor.
Greet customers warmly and ascertain reason for calling
Attempt to persuade customers to reconsider cancelling an order or refund.