Customer Service Officer At Beebeejump

Job Details

Job Title: Customer Service Officer At Beebeejump
Organisation: Beebeejump
Location: Lagos State
Min Work Experience: 1-3 year(s)
Qualification: OND
Industry: Customer Service
Course: Related Discipline
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Beebeejump is a Renewable Energy company specialized in providing efficient and affordable electricity at different scale . We meet the electricity needs of household and all strata of businesses through our Pay as you go structure, improving quality of life and providing access to 24/7 electricity.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Candidates should possess an OND qualification with 1-3 years work experience.

 

How to Apply
Interested and qualified candidate should send an updated copy of their Resume to: Hr@beebeejump.com with the title as "Customer Service Officer".

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