Customer Service Loan Representative At Lighting Finance Technology Nigeria Limited

Job Details

Job Title: Customer Service Loan Representative At Lighting Finance Technology Nigeria Limited
Organisation: Lighting Finance Technology Nigeria Limited
Location: Lagos State
Min Work Experience: 1-2 year(s)
Qualification: B.Sc / B.A
Industry: Customer Service
Course: Related Discipline

Lighting Finance Technology Nigeria Limited is an innovative Online based organization in the business of giving out Loans and Credit facilities to deserving applicants that meet requirements for such loans via our Applications.

We are recruiting to fill the position below:

Job Title: Customer Service Loan Representative

Location: Oregun / Ikeja, Lagos
Employment Type: Full-time

Job Description

  • We are hiring a customer service representative to manage customer queries and complaints.
  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • High School Diploma, General Education Degree or equivalent.
  • 1-2 years work experience.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Salary
N35,000 - N80,000 / month.

 

Method of Application
Interested and qualified candidates should send their CV to: lightingfinancetech@gmail.com using the Job Title as the subject of the mail.



  • Email me jobs like this


    LATEST RELATED JOB VACANCIES IN NIGERIA


    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more

    RELATED JOBS


    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more

    LATEST JOB VACANCIES


    We require the services of an experienced Business Development Manager with a wide range of business clientele and a network of c... Read more

    Regulate day-to-day operations of unit in conjunction with Departmental Heads, Manager, Executive Chef, Security. Cordinate and l... Read more

    FINANCE OFFICER

    LEAD Enterprise Support Company Limited in (Lagos State)
    Job Objective: The Finance Officer will assist the Finance/Admin Manager in the implementation of the HMO’s accounting policies an... Read more

    Copyright © 2024 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES