Customer Relations Officer At Africa Strategy Advisers

Job Details

Job Title: Customer Relations Officer At Africa Strategy Advisers
Organisation: Africa Strategy Advisers
Location: Lagos State
Min Work Experience: 1-3 year(s)
Qualification: B.Sc
Industry: Customer Service
Course: Related Discipline
Recommended links

Africa Strategy Advisers - We are a technology enabled consulting partnership firm based in Nigeria with clients across Nigeria providing business development consulting and strategic business re- engineering, helping to build strong, robust businesses in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Relations Officer

Location: Lagos
Employment Type: Full-time

Job Description

  • As a CRM officer, you will be at the very heart of the company's strategies. You will collaborate with the performance team in order to achieve the company's objectives & goals.
  • You will be joining a friendly team that is motivated in making data-driven decisions with the goal of growing demand and expanding revenue streams.

Duties

  • Tracking campaigns' performances.
  • Reporting.
  • Planning and delivering CRM strategies for the company to ensure customer retention and loyalty.
  • Ensuring that the platform works perfectly across all departments and that it captures all required information at key points in the customer's life cycle.
  • Customer Journey Mapping (CJM) work. These will include customer profiling and analysis.
  • Overseeing direct communications with customers through the CRM.
  • Monitoring and maximizing customer lifetime value strategies to ensure maximum profitability.

Qualifications

  • Bachelor's Degree qualification
  • 1-3 years of experience in a similar role (gambling or e-commerce experience offers a significant advantage). Knowledge of CRM best practices.
  • Excellent knowledge of various aspects of digital marketing; Paid Search, PPC, Display, Email, Mobile and so on.
  • Certification in CRM & Digital Marketing is a plus.

How to Apply
Interested and qualified candidates should send their CV to: info@talent24ng.com using the Job Title as the subject of the mail.

APPLY HERE
Click here to view most recent jobs posted today

  • Email me jobs like this

    LATEST RELATED JOB VACANCIES IN NIGERIA


    CALL REP AT A REPUTABLE RESEARCH RELATED COMPANY
    Research Company in (Abuja)
    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    Waitress At PC Recruit Nigeria
    PC Recruit Nigeria in (Lagos State)
    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Customer Service Agent At Maersk
    Maersk in (Lagos State)
    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more
    View all

    LATEST JOBS BY STATES


    Recent Jobs in Abia

    Recent Jobs in Abuja

    Recent Jobs in Adamawa

    View all

    JOBS BY INDUSTRIES


    Accounting/ Audit/ Finance Jobs

    Administration/ Office/ Operations Jobs

    Advertising/ Social Media Jobs

    View all

    RELATED JOBS


    CALL REP AT A REPUTABLE RESEARCH RELATED COMPANY
    Research Company in (Abuja)
    A reputable research company is currently recruiting FEMALE CALL CORRESPONDENTS to fill the position below: Job Title: Call Repres... Read more

    Waitress At PC Recruit Nigeria
    PC Recruit Nigeria in (Lagos State)
    PC Recruit Nigeria - Our client, a high profiled restaurant located in Victoria Island, Lagos, is recruiting very tall, hardworkin... Read more

    Customer Service Agent At Maersk
    Maersk in (Lagos State)
    Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the globa... Read more
    View all

    LATEST JOB VACANCIES


    Business Development Manager At Lead Enterprise Support Company Limited
    LEAD Enterprise Support Company Limited in (Lagos State)
    We require the services of an experienced Business Development Manager with a wide range of business clientele and a network of c... Read more

    Floor manager at automobile repair garage
    jd autos center in (Lagos State)
    Regulate day-to-day operations of unit in conjunction with Departmental Heads, Manager, Executive Chef, Security. Cordinate and l... Read more

    FINANCE OFFICER
    LEAD Enterprise Support Company Limited in (Lagos State)
    Job Objective: The Finance Officer will assist the Finance/Admin Manager in the implementation of the HMO’s accounting policies an... Read more
    View all jobs

    Copyright © 2024 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES