Customer Helpdesk Support - Golden Sugar At Flour Mills of Nigeria Plc

Job Details

Job Title: Customer Helpdesk Support - Golden Sugar At Flour Mills of Nigeria Plc
Organisation: Flour Mills of Nigeria Plc
Location: Lagos State
Min Work Experience: 2 year(s)
Qualification: ND
Industry: Customer Service
Course: Marketing
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Flour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and Golden Noodles. The Company's flagship brand, Golden Penny, remains one of the best known and the preferred brands amongst bakers, confectioneries and consumers in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Helpdesk Support - Golden Sugar

Location: Apapa, Lagos

The Job

  • Be responsible for communicating customer order updates and their account status to them.
  • Liaise with Finance, Production and Logistics on relevant information regarding customer’s products payments, for a firm order confirmation and prompt delivery.
  • Ensure efficient service delivery of the right quantity of goods, in good condition and promptly for customer’s satisfaction.
  • Confirm all order payments prior to delivery, as stated in the Company policy.
  • Update customers on any new product development, and other relevant information that can promote product purchase and sales.
  • Provide technical support to customers and prompt response to all enquiries.

The Person

  • Be a good team player
  • Take initiative and be proactive in problem solving
  • Have excellent communication and interpersonal skills
  • Be Fluent in Hausa language

Qualifications

  • ND in Marketing, Sales or any Social Science

Experience:

  • Minimum of 2 years Cognate experience
dragnetnigeria.com/fmnplc2/vacancy/details/5771
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