Customer Care Executive At A newly licensed digital payment institution in Ebonyi State Nigeria

Job Details

Job Title: Customer Care Executive At A newly licensed digital payment institution in Ebonyi State Nigeria
Organisation: A newly licensed digital payment institution
Location: Ebonyi State
Min Work Experience: 1-2 year(s)
Qualification: B.Sc / HND
Industry: Customer Service
Course: RELATED DISCIPLINE
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A newly licensed digital payment institution in Nigeria with strong affiliation to one of the Leading Mobile Telecommunication in Africa desires to recruit highly competent, talented, self-motivated and result oriented individuals to fill the position below:

Job Title: Customer Care Executive

Ref No.: CCE
Location: Nigeria

Responsibilities

  • Provide professional customer response / support.
  • Handle both in relation to inquiries and complaints & provide appropriate resolution.
  • Ensure proper profiling of customers for the appropriate and suitable products and services.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Provide up to date, accurate and appropriate information, to customers

Qualification & Skills Required

  • Minimum of Bachelor’s degree in Accounting, Banking and Finance, Economics, Business Administration, Social Sciences, or other relevant discipline.
  • A Bachelor’s Degree in any field. (Business related field preferred).

Experience:

  • At least 1 to 2 years’ work experience in any customer service related role in a bank, Telecoms and Financial Institution. Excellent knowledge of MS Tools especially Excel and Word. Excellent communication and interpersonal skills.

Remuneration

  • Very attractive and competitive remuneration packages and challenging prospects await the successful candidates

Method of Application
Interested and qualified candidates should e-mail their Resume (quoting reference as the subject of the mail) with a scanned passport-sized photograph to: psbpositions2020@gmail.com

Note: All applications will be treated in confidence and only shortlisted candidates will be contacted.

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