A newly licensed digital payment institution in Nigeria with strong affiliation to one of the Leading Mobile Telecommunication in Africa desires to recruit highly competent, talented, self-motivated and result oriented individuals to fill the position below:
Job Title: Customer Care Executive
Ref No.: CCE Location: Nigeria
Provide professional customer response / support.
Handle both in relation to inquiries and complaints & provide appropriate resolution.
Ensure proper profiling of customers for the appropriate and suitable products and services.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide up to date, accurate and appropriate information, to customers
Qualification & Skills Required
Minimum of Bachelor’s degree in Accounting, Banking and Finance, Economics, Business Administration, Social Sciences, or other relevant discipline.
A Bachelor’s Degree in any field. (Business related field preferred).
At least 1 to 2 years’ work experience in any customer service related role in a bank, Telecoms and Financial Institution. Excellent knowledge of MS Tools especially Excel and Word. Excellent communication and interpersonal skills.
Very attractive and competitive remuneration packages and challenging prospects await the successful candidates
Method of Application
Interested and qualified candidates should e-mail their Resume (quoting reference as the subject of the mail) with a scanned passport-sized photograph to: firstname.lastname@example.org
Note: All applications will be treated in confidence and only shortlisted candidates will be contacted.