Community Manager At Bellafricana

Job Details

Job Title: Community Manager At Bellafricana
Organisation: Bellafricana
Location: Lagos State
Min Work Experience: 2-5 year(s)
Qualification: BSc
Industry: Marketing/ Public Relations
Course: Marketing or relevant field
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Bellafricana is a tech-enabled community that provides a platform for creative entrepreneurs in the fashion, arts & craft, health & beauty, home & living, food produce & snacks industry, to gain visibility, increase sales, have the right business support and structure that gives them the capacity to grow their business.

When our founder Bukky Asehinde left her home country, Nigeria for 8 years of her life , she always yearned for a piece of home but could not find a proper platform that she could buy from. On moving back in 2012, the idea of creating a platform that bridges the gap between creative producers in these key industries earlier listed and their global consumers became her goal. And so, this quest started in 2014 where she tested running an eCommerce platform for about a year but later realised there were other underlying problems to tackle to make it a success.

The decision to build a community for creative entrepreneurs to get more visibility, more sales and provide business support which will help improve their business was born in 2016. The birthing process of the Bellafricana community idea, led her to think of the importance of a strong support system for creative businesses, hence why the community is called “creative family” and now referred to as “Home to creative entrepreneurs”. It was so intentional. With the long term focus of building the largest e-commerce platform for African creative products.

We are recruiting to fill the position below:

Job Title: Community Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Profile

  • Community Managers serve as the face of a company. They are generally responsible for managing and handling communications in both directions. Community Managers are involved in various activities such as communications, PR, social media, events, and content creation.
  • We are looking for a qualified Community manager to join our marketing team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you!
  • We are expecting you to be experienced in social media, PR and promotional events.Ultimately, you should be able to act as the face and voice of our brand and manage all community communications

Duties and Responsibilities

  • Set, plan and implement social media and communication campaigns and strategies
  • Provide engaging text, image and video content for all social media and professional accounts
  • Respond to customers in a timely manner
  • Monitor, track and report on feedback and online reviews
  • Organize and manage events to boost brand awareness
  • Coordinate with Marketing, PR and Communications teams
  • Liaise with Development and Sales departments
  • Respond to customers in a timely manner
  • Build relationships with customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends.

Requirements

  • B.Sc degree in Marketing or relevant field with 2 - 5 years work experience.
  • Proven work experience as a community manager or similar role
  • Experience planning and leading community initiatives
  • Ability to identify and track relevant community KPIs
  • Excellent verbal communication skills
  • Excellent writing skills
  • Excellent interpersonal and presentations skills
  • Hands on experience with social media management
  • Ability to interpret website traffic
  • Knowledge of online marketing
  • Attention to detail, critical-thinker and problem-solver.
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