Collections Officer At OTP Internet Technology (9 Credit)

Job Details

Job Title: Collections Officer At OTP Internet Technology (9 Credit)
Organisation: OTP Internet Technology (9 Credit)
Location: Lagos State
Min Work Experience: 1 year(s)
Qualification: B.Sc / HND
Industry: Accounting/ Audit/ Finance
Course: RELATED DISCIPLINE
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OTP Internet Technology (9 Credit) is a mobile app that provides simple, allows you to access loan at anytime, anywhere.

We are recruiting to fill the position of:

Job Title: Collections Officer

Location: Lagos

Job Description
We are recruiting for a Collections Officer who can help us achieve our company's financial goals. The ideal candidate for this position must be willing to work as part of a dynamic team.

Job Description

  • Monitor accounts to identify overdue payments
  • Make calls to customers about their loan repayments
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that brings in revenue and ensure full repayment of loans
  • Process payments and refunds
  • Keeping accurate records and reports on collection activities

Job Specifications

  • Minimum of BSC/HND in related field
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal oriented so as to meet daily targets
  • Excellent communication skill (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays when required
  • Customer service training/experience
  • Minimum of 1 year of experience in similar role

Method of Application
Interested and qualified candidates should send their CV to: 9creditrecruitment@gmail.com using the "Job Title" as the subject of the email.

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