Client Service / Front Desk Officer At Anadach Group

Job Details

Job Title: Client Service / Front Desk Officer At Anadach Group
Organisation: Anadach Group
Location: Lagos State
Min Work Experience: 3-5 year(s)
Qualification: B.Sc
Industry: Customer Service
Course: Related Discipline

Anadach Group Anadach provides a wide range of services to various stakeholders in the health sector including management consulting, Advisory and Capability Enhancement Services, Professional and Executive Resources, Clinical Services Improvement and Data and Information Technology.

We are recruiting to fill the position below:

Job Title: Client Service / Front Desk Officer

Location: Lagos
Employment Type: Full-time

The Role

  • The selected candidate will act as the first port of call for receiving clients, parcels and incoming calls.
  • He will provide assistance in office management with the responsibilities of reception, secretarial duties, and administrative support to enhance daily clinical operations.
  • He will work collaboratively with the rest of the practice team to deliver high quality patient-centered care within the boundaries of his role to meet the needs of patients.

Key Roles and Responsibilities

  • Receive patients and clients at the reception politely
  • Responsible for all the activities regarding patients' visit; patient's appointment, retrieval of existing patient's details and registration of new patients.
  • Preparation of patient'sbills and filling of appropriate forms.
  • Write business letters and type medical reports
  • Sending of HMO forms on daily basis to the doctors for diagnosis and verification and signature to ensure payment.
  • Receive and route incoming and outgoing mails and courier packages as appropriate in a timely manner.
  • Ensure the reception area portrays the clinic & quality standard and professional image at all times.
  • Registration of issued drugs into the system,
  • Preparation of clients'monthly invoice and monthly report.
  • Patient's appointment and data management.
  • Ensure high level of efficiency at the front desk office and client's satisfaction.

Qualification and Experience

  • A Bachelor's Degree in a relevant field
  • Minimum of 3 -5 years' experience in Front Desk, Secretarial or administrative functions

Required Skills and Competencies:

  • Good writing, oral and communication skills
  • Intelligent and innovative approach to resolving challenges
  • Positive, enthusiastic and friendly disposition
  • Ability to multitask with good attention to details
  • Should be conversant with Microsoft Excel and Word
  • Professional and pleasant telephone etiquette
  • Exceptional client interaction and relationship management skills
  • Strong interpersonal and organizational skills
  • Accurate data management skills
  • High level of integrity
  • Ability to use Electronic Medical Record (EMR) or willingness to learn

Method of Application
Interested and qualified candidates should send their CV and Cover Letter stating the measureable impact you have made in your current place of work and the specific skills you have that complement the job requirements to: info@anadach.com Please indicate your full name and reference position as the subject of your email.

Note: Only short listed applicants will be contacted.

Submit CV to:  info@anadach.com 
Application Deadline: 14 November, 2020


  • Email me jobs like this


    LATEST RELATED JOB VACANCIES IN NIGERIA


    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sect... Read more

    Canpel Revenue Services is a team of professionals who work in HR management roles, ICT Solutions, cooperate trainings and develop... Read more

    Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions tha... Read more

    RELATED JOBS


    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sect... Read more

    Canpel Revenue Services is a team of professionals who work in HR management roles, ICT Solutions, cooperate trainings and develop... Read more

    Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions tha... Read more

    LATEST JOB VACANCIES


    Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in m... Read more

    Hazon Holdings is a continually growing and leading conglomerate domiciled in Africa. We specialize in raising standards through o... Read more

    IT Officer At Aureole Consulting Limited

    Aureole Consulting Limited in (Lagos State)
    Aureole Consulting Limited - Our client is an International Quick Service Restaurant (QSR) with a number of retail outlets within... Read more

    Copyright © 2020 All Right Reserved CVClue
    A Subsidiary of EMINENT INFO TECH VENTURES