VPD.Money is one of Nigeria's leading digital banking platform, that provides its users' lifestyle financial services unifying wallet and digital banking experience in order to bridge the gap between Africa and the global e-commerce market. Enabling connectivity that drives performance powered by individuals, African - International SMEs, and the diaspora community seeking to trade or complete transactions in / with Africa.
We are recruiting to fill the position below:
Job Title: Chief Operation Officer (COO)
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- We are presently looking for an experienced Chief Operating Officer to oversee our organization’s ongoing operations and procedures. Plans direct, and oversees the company's operational policies, rules, initiatives, and goals.
- Help execute long-term and short-term plans and directives by implementing judgement, vision, management, and leadership.
- The candidate will oversee the design, enhancement, implementation, reporting, and oversight on all areas of business. The COO will take a leadership role in building, implementing, and overseeing all of the company’s systems, processes, workflows, and procedures.
- He/She is expected to also play a critical role in helping to shape and guide the future growth and development of the company, will develop, refine and implement operations strategy including aspects such, financial institution relations, regulation bodies, product design, development and delivery, portfolio quality management, client outreach and communications, the management of the overall quality and efficiency of operations, oversee human capital development, ensure the company delivers an outstanding service that is client-focused and efficient at all times.
- The COO role is a key member of the senior management team, reporting to the Chief Executive Officer (CEO). Will be saddled to maintain control of diverse business operations, highly expect to be an experienced and efficient leader, excellent people skills, business acumen and exemplary work ethics.
Job Competencies, Capabilities and Key responsibilities
To succeed in this role, the following will be expected:
- Design and implement business strategies, plans and procedures
- Saddle with the primary duties of oversees the company's daily operations in all business areas for effective goal actualization
- Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes by evaluating performance, analyzing and interpreting data and metrics
- Provides mentoring to all employees, including management
- Coordinates with the human resources department to recruit skilled talent and keep the best employees
- Ensure an effective and efficient operating model is maintained
- Set comprehensive goals for performance and growth
- Establish policies that promote company culture and vision
- Lead employees to encourage maximum performance and dedication
- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
- Manage relationships with partners/vendors
- Prepare and submit monthly, quarterly,bi-annually and annual operational reports, budget to the CEO
- Leverage the advantages of bringing together the operational expertise and drive through more efficient ways of working
- Ensure strategic objectives shaped at the Executive Management level are translated into tactical business plans with mechanisms for key measurements in place to monitor progress.
- Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money
- Review performance against balanced scorecard components as prescribed by the Executive Management, discuss gaps and agree on action plans to close gaps.
- Benchmark productivity of each department against industry standards and create measures to improve productivity and drive business direction
- Lead and support the organizational budgeting process
- Support and advise the Executive Director and Board of Directors in decision making aligned with the strategic plan
- Jointly sign off capital expenditure within budget. This includes approving purchase or sell decisions for operational purchases, expenses among other financial obligations
- Provide Human Resources oversight in areas such as recruitment, hiring and compensation policies, benefits administration and oversight, professional training and development, including new employee orientation, regulatory oversight and legal compliance, development and oversight of annual employee review process, development and oversight of retention and employee well-being strategies, oversight of payroll submission and reports
- People Management/Leadership: Build strong relationships with key stakeholders and peers on Executive Management to ensure the correct focus
- Provide clear directions on strategic goals, translating and prioritizing them into business and performance measures.
- Monitor the strict adherence to governance and setting high standards of professionalism across the functions
- Review Performance Improvement reports determining the effectiveness of interventions.
Qualifications
- Advanced degree required, ideally a Post Graduate degree or an MBA, with a minimum of 10 years strong business management operational experience across a range of business disciplines ideally, has worked in a senior management role for 5+ years in a financial – technology organization
- Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; and problem-solving, project management, and creative resourcefulness.
- Experience in strategic management, vision and agility with an ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
- Capacity Building - the ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly.
- Strong written and verbal communication skills, a proven track record of strong leadership in a team environment
Key Skills:
What we require:
- Proven experience as Chief Operating Office or relevant role
- Demonstrable competency in strategic planning and business development
- Working knowledge of data analysis and performance/operation metrics
- Possesses requisite experience in HR frameworks, Financial management, Marketing -Business Development, Customer Service, Legal Compliance and Operations
- Financial reporting capabilities including budgeting and cash flow management
- Strong general IT infrastructure knowledge
- Financial planning industry knowledge
- Working knowledge of IT/Business infrastructure and MS Office
- Outstanding organizational and leadership abilities
- Excellent interpersonal and public speaking skills
- Aptitude in decision-making and problem-solving
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: careers@vpd.money using the "Job Title" as the subject of the email.
Note: Use the position applied for as the subject of the application. Only qualified candidates will be contacted.
