e.Stream Networks Limited, an ISO9001 Quality Certified company is a licensed broadband communications provider dedicated to providing suitable connectivity solutions for businesses. With over a decade in the ICT sector and presence all over Nigeria, we leverage on providing a unique combination of industry experience and expertise in our service offering to all our clients across the country.
We are recruiting to fill the position below:
Job Title: Channel Partner Executive
Location: Victoria Island, Lagos
Reports to: Regional Sales Manager
Job Purpose
- The Channel Partner Executive is responsible for identifying and recruiting new channel partners, supervising sales activities of partners, Ensuring activation of devices, recharge and dealer pick-up
Duties and Responsibilities
Strategic Insight and Integration:
- Increasing market penetration/share through the development of trade partners.
- Responsible for implementing the road map on how to drive sales and revenue for the retail business through the channel vertical
- Creating market awareness by branding dealers/resellers shop.
Technical / Analysis and Problem Solving:
- Keeping up data with Products and Competitors.
- Mapping of channel partners to different coverage area
- Ensure that partners comply to all regulatory requirement in respect to KYC
Leadership:
- Responsible for the overall performance of the Channel Partner vertical.
- Training and development of channel partners
Interpersonal, Relationship Management & Collaboration:
- Tracking and monitoring channel partners’ inventory.
- Keeping trade partners abreast of organizational development.
- Escalate Partner/customer impacting issues not within control to technical unit.
Customer Focus:
- Provide and get feedback from Partners
- Ensure customer satisfaction and manage Service Level Agreements with third party vendor
Requirements
Education & Work Experience:
- Graduate with B.Sc. or HND in ICT, Social Science, Art, Engineering or Relevant discipline (Minimum of Second Class or equivalent)
- Minimum of 3 to 5 years’ experience in sales & Marketing.
- Experience in telecommunication
- Membership of a relevant professional body is an added advantage.
Competency, Skills & Certifications:
- Global or Local Certification Marketing (CIM, NIMN)
- Market Intelligence
- Advance Negotiation Skills.
- Leadership Skills.
- Good interpersonal Skills
- Proficiency in Microsoft Suite
- Relationship Management
- Business Communication
- Presentation Skill
- Territory Management
- Relationship & People Management
KPIs
- 95% growth in subscriber’s base through Channel Partners
- 50% growth in revenue generation through Channel Partners
- 81% target met for the assigned channel partners.
- 81% sales quota achieved in designated partner accounts
- Number of new partners sourced monthly
- Ratio of active vs inactive partners
- Channel Partner retention ratio
- Channel Partner satisfaction ratio.
- Create high level customer experience/customer satisfaction
- Collecting dealers/resellers feedback and market research.
- Strict compliance to eStream administrative policy.
- Strict compliance to eStream ISO 9001:2015 Procedures
Working Conditions
- The incumbent may be required to travel out of station often.
Physical requirements:
- This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the physical and mental demands.
Direct reports:
- Area/Regional Sales Manager
How to Apply
Interested and qualified candidates should send their CV to: careers@estreamnetworks.net with the "Job titleas subject of the email.
Note
- Only qualified candidates will be shortlisted.
- Applicants must be resident in and around Lagos Island, Ajah, Ikoyi, Lekki and environs.
