Call Centre Officer At A Telecommunication Call Centre in FCT Nigeria

Job Details

Job Title: Call Centre Officer At A Telecommunication Call Centre in FCT Nigeria
Organisation: A Telecommunication Call Centre
Location: Abuja
Min Work Experience: No specified year(s)
Qualification: BA/BSc/HND
Industry: Customer Service
Course: RELATED DISCIPLINE
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A Telecommunication Call Centre based in Lagos, PH and Abuja is looking for suitably qualified candidates to fill the position below:

Job Title: Call Centre Officer

Locations: Abuja & Lagos

Job Details

  • Applicants must be smart university graduates (male and female) with sharp mind and good diction in English and Hausa.

Responsibilities

  • Attending to customers over the phone.
  • Providing information and resolving customers' issues.
  • Escalating customer' queries to appropriate units for prompt resolution.
  • Capturing customers' details on the system.

Qualifications

  • Minimum of Bachelors Degree in any field.
  • Must have completed the National Youth Service corps Programme.
  • Must be computer literate.

Requirements:

  • Not more than 30 years of age.
  • Excellent interpersonal relations and attitude.
  • Good communication skills.
  • Must be fluent in Hausa.

Method of Application
Interested and qualified candidates should send their Resume (Class of degree to be clearly stated) to: callexperience2018@gmail.com using the "Job Title" as the subject of the email.

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