Call Centre Agent - Hausa Speaking, Igbo Speaking, Yoruba Speaking At Tribest Corporate Support Limited

Job Details

Job Title: Call Centre Agent - Hausa Speaking, Igbo Speaking, Yoruba Speaking At Tribest Corporate Support Limited
Organisation: Tribest Corporate Support Limited
Location: Lagos State
Min Work Experience: 0-1 year(s)
Qualification: OND / NCE
Industry: Customer Service
Course: RELATED DISCIPLINE
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Tribest Corporate Support Limited is recruiting to fill the position below:

Job Title: Call Centre Agent - Hausa Speaking, Igbo Speaking, Yoruba Speaking

Location: Lagos (Ajah, Surulere, Lagos Island, Lekki, Oworonshoki, Gbagada, Bariga).
Employment Type: Full-time
Industry: Banking

Summary

  • We are currently recruiting Hausa, Igbo, Yoruba Speaking, Contact Center Agents for a reputable bank.
  • The incumbents will liaise between the bank and its current and potential customers as well as accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.

Requirements

  • OND / NCE in any discipline.
  • 0-1 years work experience.
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills.
  • Fluency in HAUSA, IGBO, YORUBA language is compulsory.
  • Ability to speak multiple languages above is a great plus.
  • Must be resident in Lagos. (Ajah, Surulere Oworonshoki Gbagada VI, Lagos Island, Lekki)

Salary
N70,000 - N85,000 monthly.

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