Application Support Specialist At SterlingPRO Business Application Limited

Job Details

Job Title:	Application Support Specialist At SterlingPRO Business Application Limited
Organisation:	SterlingPRO Business Application Limited
Location:	Lagos State
Min Work Experience:	No Specified year(s)
Qualification:	B.Sc
Industry:	Information Technology/ ICT
Course:	Computer Science, Information technology or any other related course.

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SterlingPRO Business Application Limited is a FINTECH that provides innovative, market-relevant and industrialized technology consulting solutions that drive high performance to the financial sector primarily. SterlingPRO is a global brand servicing Top Commercial Banks across Nigeria and Africa with plans to expand into other markets like U.S, Europe and Asia.

We are recruiting to fill the position below:

Job Title: Application Support Specialist

Location: Anthony-Maryland, Lagos
Employment Type: Full-time

Job Description:

Possessing specialist knowledge of operating systems, devices, applications and software.
Switch integration and ATM download.
HMS configuration.
Providing technical support to teams within the organization, and to external clients when required.
Implementation support of software solutions at client site.
Assisting with systems integrations.
Identifying and resolving technical issues.
Delivering regular and customised training to teams within the business.
Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
Maintaining and updating technical documents and procedures.
Managing coordination at a local and international level where required.
Preparing maintenance plans and upgrading schedules for the organization’s systems.
Developing reports for teams across the business.

Job Qualifications and Criteria

Candidate must be a B.Sc. graduate with either of the following disciplines: Computer Science, Information technology or any other related course.
Candidate must reside in Lagos; close proximity to Maryland is an advantage.
Candidate must not be older than 28years as at last birthday.
Intimate knowledge of an organization’s computing systems.
Ability to explain complex ideas to those with limited IT and systems knowledge.
Exceptional verbal and written communication skills.
Listening ability and patience.
Extraordinary customer service and relationship management experience.
Critical thinking skills.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@sterlingprong.com using the Job Title as subject of the email.

0906 809 7513

Application Support Specialist At SterlingPRO Business Application Limited

Job Details

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