Account Manager At ipNX Nigeria Limited

Job Details

Job Title: Account Manager At ipNX Nigeria Limited
Organisation: ipNX Nigeria Limited
Location: Kano State
Min Work Experience: 3 year(s)
Qualification: BSc
Industry: Accounting/ Audit/ Finance
Course: Engineering / Computer Science / Marketing
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ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services.

We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position below:

Job Title: Account Manager

Job ID: 75
Location: Bompai Road, Kano
Department: Business Operations
Function:  Account Management
Reporting to:  Regional Sales Head, North
Travel Frequency: Occassional

Purpose of the Job

  • The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio as well as seeking / hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
  • The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.

Expected Key Results:

  • Achieve set revenue growth.
  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets
  • Ensure compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications

  • B.Sc Engineering / Computer Science / Marketing / Sales / related disciplines (2.2/Upper Credit Minimum)

Functional Skills:

  • Understanding communications Network, Experience in a Business & Retail sales environments;  consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio.
  • Exemplary communication skills both face to face and over the telephone.
  • Ability to communicate effectively at all levels of an organization.

Work Experience:

  • At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management.
  • Must demonstrate interpersonal capabilities.

Other Requirements:

  • Customer Focused
  • Action Oriented
  • Result Oriented
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality.

 

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